indosattoto Platform Privacy Notice
This page describes what we collect when you use indosattoto and how we keep that data protected. We at indosattoto take your privacy seriously. When you create an account, deposit funds, or wager on our platform, we collect personal information necessary to verify your identity, process your transactions, and comply with applicable law.
We use your data only for the purposes outlined in this notice. We do not sell your information to third parties. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) to complete your deposits and withdrawals, and with regulatory authorities if required by law. Your indosattoto account is encrypted and stored securely on our servers.
Read this notice to understand your rights and how we handle your information. If you have questions about our privacy practices, our support team is available in English and Indonesian.
What Data We Collect on indosattoto
We collect several categories of data when you use indosattoto. First, we collect identity information: your full name, date of birth, email address, and phone number. This data is required to open your account and verify your identity during Know Your Customer (KYC) verification.
Second, we collect identity documents: a copy of your valid ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter). We use these documents to confirm your identity and prevent fraud. Your documents are stored securely and are not shared with third parties except as required by law.
Third, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account), your transaction history, and deposit and withdrawal amounts. We do not store your full payment credentials—payment processing is handled by your payment provider.
Fourth, we collect account activity data: your wagers, game history, account balance, tier status, and cashback credits. This data helps us calculate your weekly cashback, track your VIP tier progression, and provide you with accurate account statements. We also collect your IP address and device information to detect unauthorized access and prevent fraud.
How We Use Your Data on indosattoto
We use your data for several purposes. First, we use it to verify your identity and comply with Know Your Customer (KYC) regulations. This protects both you and our platform from fraud and money laundering. Second, we use your data to process your deposits and withdrawals. Your payment information is shared with your payment provider (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank) only to complete these transactions.
Third, we use your data to calculate your weekly cashback and track your VIP tier progression on indosattoto. Your wager history determines your tier rank and cashback percentage. Fourth, we use your data to detect and prevent fraud, unauthorized access, and terms violations. We monitor account activity for suspicious patterns and may request additional verification if needed.
Fifth, we use your data to communicate with you about your account, promotions, and service updates. We send emails and SMS messages to your registered contact information. You can manage your communication preferences in your indosattoto account settings. Sixth, we use your data to comply with applicable law and respond to legal requests from regulatory authorities.
Third-Party Processors and Data Sharing
We at indosattoto share your data with third parties only when necessary to provide our service or comply with law. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. These processors have their own privacy policies, and we encourage you to review them.
We may share your data with regulatory authorities, law enforcement, or government agencies if required by law or if we believe in good faith that disclosure is necessary to protect our platform, your account, or the rights of others. We do not sell your data to marketing companies or data brokers. We do not use your data for purposes other than those outlined in this notice without your explicit consent.
Your Rights and Data Access on indosattoto
You have the right to access, correct, and delete your personal data on indosattoto. You can view your account information, transaction history, and personal details in your account dashboard at any time. If you notice any inaccuracies, you can contact our support team to request corrections.
You have the right to request a copy of all data we hold about you. Contact our support team in English or Indonesian, and we will provide your data in a portable format within a standard response window. You also have the right to request deletion of your account and associated data, subject to our legal obligations to retain certain information for regulatory compliance.
Cookies and Tracking Technologies
We at indosattoto use cookies and similar tracking technologies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and analyze how you use indosattoto. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).
We use cookies to track your activity on indosattoto for security and fraud prevention purposes. We also use analytics cookies to understand how members use our platform and to improve our service. You can disable cookies in your browser settings, but this may affect your ability to use indosattoto fully. We do not use cookies to track you across other websites.
Data Retention and Account Closure
We at indosattoto retain your data for as long as your account is active and for a period after closure to comply with legal and regulatory requirements. Your transaction history is retained for at least five years to support dispute resolution and regulatory compliance. Your identity documents are retained for the duration of your account and for a period after closure as required by law.
If you close your indosattoto account, your personal data is retained in accordance with applicable law. You can request deletion of your data after the retention period expires, subject to our legal obligations. Contact our support team to discuss account closure and data retention options.
Contact Us About Privacy
If you have questions about our privacy practices, your data, or this notice, contact our support team. We are available in English and Indonesian via live chat, email, and phone during business hours. Whether you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, we can assist you with privacy inquiries.
We at indosattoto are committed to protecting your privacy and maintaining the security of your data. We review and update this privacy notice regularly to reflect changes in our practices and applicable law. Your continued use of indosattoto indicates your acceptance of this notice.
Updates to This Privacy Notice
We at indosattoto may update this privacy notice from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify you via email or by posting a notice on our platform. Your continued use of indosattoto after such changes constitutes your acceptance of the updated notice.
Thank you for trusting indosattoto with your personal information. We are committed to maintaining your privacy and providing a secure, transparent platform for your entertainment and wagering needs.